Course Description For anyone wanting to enter the IT world the CompTIA A+ certification is a great start! The A+ by CompTIA is recognized as one of the top entry-level certifications in the industry. It provides you with a solid foundation in hardware software and troubleshooting skills in order to build or supplement your technical knowledge. The new CompTIA A+ Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA A+ 220-1101 covers mobile devices networking technology hardware virtualization and cloud computing and network troubleshooting. The content for this training is divided into two separate full length courses. When purchasing you will have access to both courses. CompTIA A+ 220-1101 (Core 1) is 20 hours 39 minutes and CompTIA A+ 220-1102 (Core 2) is 16 hours 41 minutes. LEARN365 Courses Include 12 Months Unlimited Online Access to: Expert Instructor-Led Training: Learn 365 uses only the industry’s finest instructors in the IT industry. They have a minimum of 15 years real-world experience and are subject matter experts in their fields. Unlike a live class you can fast-forward repeat or rewind all your lectures. This creates a personal learning experience and gives you all the benefit of hands-on training with the flexibility of doing it around your schedule 24/7. Visual Demonstrations andamp; Multimedia Presentations: Our courseware includes instructor-led demonstrations and visual presentations that allow students to develop their skills based on real world scenarios explained by the instructor. Learn 365 always focuses on real world scenarios and skill-set development. Quizzes andamp; Exam Simulators: Learn 365’s custom practice exams prepare you for your exams differently and more effectively than the traditional exam preps on the market. You will have practice quizzes after each module to ensure you are confident on the topic you have completed before proceeding. This will allow you to gauge your effectiveness before moving to the next module in your course. Learn 365 courses also include practice exams designed to replicate and mirror the environment in the testing center. These exams are on average 100 questions to ensure you are 100% prepared before taking your certification exam. Social Learning andamp; Networking: Learn 365 has designed a world class Learning Management System (LMS). This system allows you to interact and collaborate with other students and Learn 365 employees form study groups engage in discussions in our NOW@ Forums rate and like different courses and stay up to date with all the latest industry knowledge through our forums student contributions and announcement features. Flash Cards andamp; Educational Games: IT online learning knows that education is not a one size fits all approach. Students learn in different ways through different tools. That is why we provide Flash Cards and Education Games throughout our courses. This will allow you to train in ways that keep you engaged and focused. Each course will have dozens of Flash Cards so you can sharpen your skill-sets throughout your training as well as educational games designed to make sure your retention level of the materials is extremely high. Navigation and Controls: Learn 365’s self-paced training programs are designed in a modular fashion to allow you the flexibility to work with expert level instruction anytime 24/7. All courses are arranged in defined sections with navigation controls allowing you to control the pace of your training. This allows students to learn at their own pace around their schedule. Certificate of Completion: Upon completion of your training course you will receive a Certificate of completion displaying your full name course completed as well as the date of completion. You can print this out or save it digitally to showcase your accomplishment. Course Outline CompTIA A+ 220-1101 (Core 1)1.0 – Mobile Devices 1.1 Given a scenario install and configure laptop hardware and components 1.2 Given a scenario install components within the display of a laptop 1.3 Given a scenario use appropriate laptop features 1.4 Compare and contrast characteristics of various types of other mobile devices 1.5 Given a scenario connect and configure accessories and ports of other mobile devices 1.6 Given a scenario configure basic mobile device network connectivity and application support 1.7 Given a scenario use methods to perform mobile device synchronization 2.0 Networking 2.1 Compare and contrast TCP and UDP ports protocols and their purpose 2.2 Compare and contrast common networking hardware devices 2.3 Given a scenario install and configure a basic wired/wireless SOHO network 2.4 Compare and contrast wireless networking protocols 2.5 Summarize the properties and purposes of services provided by networked hosts 2.6 Explain common network configuration concepts 2.7 Compare and contrast internet connection types network types and their features 2.8 Given a scenario use appropriate networking tools 3.0 Hardware 3.1 Explain basic cable types features and their purposes 3.2 Identify common connector types 3.3 Given a scenario install RAM types 3.4 Given a scenario select install and configure storage devices 3.5 Given a scenario install and configure motherboards CPUs and add-on cards 3.6 Explain the purposes and uses of various peripheral types 3.7 Summarize power supply types and features 3.8 Given a scenario select and configure appropriate components for a custom PC configuration to meet customer specifications/needs 3.9 Given a scenario install and configure common devices 3.10 Given a scenario configure SOHO multifunction devices/printers and settings 3.11 Given a scenario install and maintain various print technologies 4.0 Virtualization and Cloud Computing 4.1 Compare and contrast cloud computing concepts 4.2 Given a scenario set up and configure client-side virtualization 5.0 Hardware and Network Troubleshooting 5.1 Given a scenario use the best practice methodology to resolve problems 5.2 Given a scenario troubleshoot problems related to motherboards RAM CPUs and power 5.3 Given a scenario troubleshoot hard drives and RAID arrays 5.4 Given a scenario troubleshoot video projector and display issues 5.5 Given a scenario troubleshoot common mobile device issues while adhering to the appropriate procedures 5.6 Given a scenario troubleshoot printers 5.7 Given a scenario troubleshoot common wires and wireless network problems CompTIA A+ 220-1102 (Core 2)Module 1 – Operation Systems Compare and contrast common operating system types and their purposes Compare and contrast features of Microsoft Windows versions Summarize general OS installation considerations and upgrade methods Given a scenario use appropriate Microsoft command line tools Given a scenario use Microsoft operating system features and tools Given a scenario use Microsoft Windows Control Panel utilities Summarize application installation and configuration concepts Given a scenario configure Microsoft Windows networking on a client/desktop Given a scenario use features and tools of the Mac OS and Linux client/desktop operating systems Module 2 – Security Summarize the importance of physical security measures Explain logical security concepts Compare and contrast wireless security protocols and authentication methods Given a scenario detect remove and prevent malware using appropriate tools and methods Compare and contrast social engineering threats and vulnerabilities Compare and contrast the differences of basic Microsoft Windows OS security settings Given a scenario implement security best practices to secure a workstation Given a scenario implement methods for securing mobile devices Given a scenario implement appropriate data destruction and disposal methods Given a scenario configure security on SOHO wireless and wired networks Module 3 – Software Troubleshooting Given a scenario troubleshoot Microsoft Windows OS problems Given a scenario troubleshoot and resolve PC security issues Given a scenario use best practice procedures for malware removal Given a scenario troubleshoot mobile OS and application issues Given a scenario troubleshoot mobile OS and application security issues Module 4 – Operational Procedures Compare and contrast best practices associated with types of documentation Given a scenario implement basic change management best practices Given a scenario implement basic disaster prevention and recovery methods Explain common safety procedures Explain environmental impacts and appropriate controls Explain the processes for addressing prohibited content/activity and privacy licensing and policy concepts Given a scenario use proper communication techniques and professionalism Identify the basics of scripting Given a scenario use remote access technologies Need to train your Team? 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